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Supporter timezone: Asia/Jerusalem (GMT+02:00)

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This topic contains 0 replies, has 2 voices.

Last updated by Itamar 3 weeks, 4 days ago.

Assisted by: Itamar.

Author Posts
November 12, 2024 at 2:17 am #16390645

bill-lZ

Background of the issue:
I am trying to translate the Formidable Forms plugin validation messages. The issue can be seen on this page: hidden link.

Symptoms:
I expected to see text such as 'First Name cannot be blank.' translated according to the translations set in 'Forms > Settings > Translate Form'. Instead, I got the English default text at all times.

Questions:
Why are the Formidable Forms validation messages not translating?
How can I ensure the validation messages are translated as expected?

November 12, 2024 at 8:53 am #16391433

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

You can translate the Formidable form messages/errors in WPML -> Strings Translation.

1. Go to WPML → String Translation and use the In domain drop-down menu to select the formidable domain.
2. Click on the plus icon next to the message strings to add your translations.

Please read our guide about working with the Formidable plugin.

https://wpml.org/documentation/plugins-compatibility/how-to-translate-formidable-forms-with-wpml/#translating-default-messages

Regards,
Itamar.

November 15, 2024 at 1:20 am #16405437

bill-lZ

Hello,

We have already add all translations to both:

- String Translation and use the In domain drop-down menu to select the formidable domain.
- Forms (select specific form) > Settings > Translate Form

But are still seeing the issue from the screenshot above where all validation messages are displaying in the default (English) language.

Kind regards

November 17, 2024 at 1:14 pm #16411737

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for trying my suggestions.

If not done yet, please update WPML and Strings Translation to their latest versions and see if it helps to fix the problem. We have recently released WPML 4.6.14 and Strings Translation 3.2.15. If you don't see the updates to our plugins, please click the "Check for updated button on your site here.

hidden link

If this does not help, please give me access to your site so I can investigate this issue further.

If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

November 18, 2024 at 5:12 am #16412809

bill-lZ

Thank you. We have updated both plugins however this has still not resolved the issue.

Have you enabled the private reply? Previously there was a button to post a "private reply".

November 18, 2024 at 9:24 am #16413764

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for trying my suggestions.

A private message is enabled for the following reply.

Regards,
Itamar.

November 19, 2024 at 4:06 pm #16420690

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm getting the following message when trying to log into your site.
Invalid username or password. Please see the attached screenshot.

Please correct this. I'm enabling a private message for the following reply.

Regards,
Itamar.

2024-11-19_18-04-13.jpg
November 20, 2024 at 6:25 pm #16426216

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for the access details.

I can see the problem with the translations of the Formidable validation errors. I checked a few things but still could not find a fix for this problem. I'll keep checking this issue and consult our second-tier supporters, and I will get back to you when I have news.

I appreciate your patience.
Itamar.

November 25, 2024 at 8:43 pm #16441952

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm sorry for the late reply. I just wanted to tell you that this issue has been escalated to our compatibility team. They will check it, and when I have news regarding this issue, I'll update you here.

I appreciate your patience.

Regards,
Itamar.

December 1, 2024 at 7:27 pm #16463634

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Our compatibility team has shared a temporary workaround for this problem.

1- Edit the form.

2- Click on each field and go to the "verification message" tab.

3- Replace the [field_name] placeholder with the actual field's name. Please see the attached screenshot.

4- Retranslate the form from Settings -> Translate Form.

5- The message will display and can be translated -> Save.

I tested this problem on a test site with WPML and Formidable and it works. You can see my test page here.

hidden link

We'll keep you updated on any news regarding this issue.

I appreciate your patience.
Itamar.

2024-12-01_20-53-04.jpg
December 15, 2024 at 1:11 pm #16514899

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Have you had the chance to check if the workaround works for you?

Regards,
Itamar.