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This topic contains 12 replies, has 2 voices.

Last updated by Waqas Bin Hasan 10 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 1, 2024 at 3:34 pm #16030544

novasignG

Background of the issue:
I am trying to manage translations on my site hidden link using WPML. I am facing several issues related to setting a translated page to 'review', editing translated pages with Elementor when language is hidden, auto-translation of front page headers, and menu synchronization.

Symptoms:
1. Unable to reset/set an existing translated page to 'review' for the translator. 2. Cannot edit an existing translated page using Elementor when the language is hidden. 3. Auto-translation is not detecting front page headers. 4. Menu Sync kept root pages in English despite being translated.

Questions:
How can I set a current page as 'Needs Review'?
Why can't I edit an existing translated page using Elementor when the language is hidden?
Why are front page headers not being detected by auto-translation?
Why did Menu Sync keep root pages in English despite being translated?

August 2, 2024 at 9:25 am #16032491

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I'll recommend to fix the following first:

IMPORTANT: Please take full backup of your website and database beforehand. 

It is highly advised to try this on a staging/dev site first, so your live website isn't compromised.

- Update WPML plugins to the latest versions.
- Update all other plugins specially the ones involved in the said process, to the latest versions.
- Update theme to the latest version if needed.

And then check this guide at https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/ about enabling reviews for the translations.

Alternatively, you can always open the page or post for editing, either in default language or switch from top admin bar for translation and then from sidebar, change status from Published to Pending (see attached).

Please note, that I've answered about "How can I set a current page as 'Needs Review'?" in this ticket. For the other question/issue, I recommend opening a separate ticket because as per forum policy we can only handle one issue per ticket/chat. So you can get more to the point help, without mixing up several issues in one long ticket.

Regards.

Screenshot 2024-08-02 142303.jpg
Screenshot 2024-08-02 142149.jpg
August 2, 2024 at 10:01 am #16032689

novasignG

Hello,

I already shared that link with you that I saw it, and it does not mention how to do so for an "existing" auto translated document.

August 2, 2024 at 10:03 am #16032696

novasignG

So you're saying that the page's status is linked to the translation status? so I cannot set 'Review' to a published page?

August 2, 2024 at 10:06 am #16032698

novasignG

I tried that, but I could not see anything on the Translator Page (Attached Image)

translator.png
August 2, 2024 at 12:56 pm #16033563

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

As I mentioned in my previous message:

A) You can either set your (automatic) translations to be in pending review until you publish. See https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/ for details.

B) Or for a published one, you can always edit it in WordPress Editor and change the status to Pending. See the images attached again for a reference.

Please try the above mentioned, perhaps B is more relevant since you mentioned about the already published one.

Screenshot 2024-08-02 142303.jpg
Screenshot 2024-08-02 142149.jpg
August 2, 2024 at 1:09 pm #16033640

novasignG

I tried that, but on the Translator side, we get "No Data" - (see attached image before)

August 2, 2024 at 1:16 pm #16033685

novasignG

For your reference:

4.png
August 5, 2024 at 7:33 am #16037735

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

For the "Completed - needs update", you have to update the translation and then check again.

Please remember:

- to update WPML plugins first, have you done that?
- if the translation had previously been published, you need to open it in WordPress Editor and then change the status from Publish to Pending from there. For this go to edit the post in default language, then from top admin bar switch to other language which you want to set pending and from the sidebar change the status.

It'd be great if you can record your screen and share with me about how you're doing this and where you're expecting it. Please also record plugins page showing WPML plugin versions.

August 5, 2024 at 8:13 am #16037931

novasignG

I did that as I mentioned, and it did not work. I tried to upload a recorded screen video last week, which was 70 Mb and the upload progress went endlessly (did not work as well).

August 5, 2024 at 10:32 am #16038874

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Ok, thank you for the updates.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

August 6, 2024 at 3:17 pm #16044675

novasignG

Thank you for the support, We will create a staging server for support/debugging, I will do that as soon as we have it.

August 7, 2024 at 7:36 am #16046425

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, please take your time and reply when ready.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

The topic ‘[Closed] How can I set a current Page as Needs Review’ is closed to new replies.