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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author Posts
August 21, 2023 at 8:16 am #14260789
August 21, 2023 at 9:00 am #14261349

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Here is the ticket. Please try to un-register the site and re-register it with a new sitekey and let me know if it helps.
Refer to the documentation
https://wpml.org/faq/install-wpml/#unregister
https://wpml.org/faq/install-wpml/#register

Look forward to your reply.
Thanks

August 21, 2023 at 12:06 pm #14263553

nicole-wietingK

Hi Long Nguyen,

I have unregistered, and then reregistered it with a new site key.

August 22, 2023 at 1:18 am #14267365

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Now I see the site hidden link has 60716 credits, did you assign credits successfully?

Look forward to your reply.
Thanks