Lock admin language to order language

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Bug, Known issue, WCML

This topic contains 0 replies, has 0 voices.

Last updated by Waqas Bin Hasan 2 months, 1 week ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
January 16, 2025 at 7:08 am #16599892
tsvetanT	Background of the issue: In WooCommerce, I have products in both Bulgarian and English. The issue arises when admins process orders with their language set to English in their user profiles. This causes the product to switch to the English version, affecting product IDs and language in PDF orders. Symptoms: When I update or process the order while my profile language is set to English, it sends the English product IDs to Mikro BG Accounting software and applies the English language to the PDF orders. Questions: How can I prevent the order from switching languages based on the admin's profile language? How can I ensure that orders remain in the language they were originally placed in, regardless of the admin's chosen language?
January 16, 2025 at 7:41 am #16599971
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Reference to our recent chat, the issue has already been escalated to our 2nd tier team for further investigation and I've added this one to the existing report as well. I'll update you as soon as there's more to it. Thank you for your patience and cooperation. Regards.
January 31, 2025 at 6:31 am #16653968
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for your patience and cooperation. Our team has published an errata with a temporary workaround, please see https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/ for details. I'll recommend subscribing to the comments of this errata for future updates. The issue has further been escalated to our dev team.