I have moved my site to a new domain, followed the steps here: https://wpml.org/forums/topic/switching-to-a-new-domain/ and also performed a search and replace to replace all instances of the old url with the new url in the database.
The "Translation Dashboard" now appears as a blank page and I am no longer able to translate any of the content.
Hello,
My name is Carlos, and I will continue working on this ticket
The debug information indicates a fatal error is occurring due to a missing file in the active theme (Betheme Child). If you activate the parent theme, does the issue persist with the WPML -> Translation Dashboard template?
Please share the access credentials to the site in your next message, which I have set private. That way, I will be able to reproduce the issue and check the configuration.
Confirm you have created a full site backup that you can restore if necessary.
Hi there,
Thank you for sharing the credentials requested
Please follow these steps:
- Update all outdated plugins that appear in this link: hidden link
- Flush the cache memory
- Fix the problem with the writing permission in the .htaccess file shown at the bottom of this page: hidden link
- If the issue persists, then create a staging site with a copy of the live site (you can use the WP Staging plugin for free) and share the credentials in your next message which I have set private.
Hi, the issue is still there. Some of the plugins can't be updated, but I deactivated them and it still didn't work. My htaccess is set to 644 for permissions so I'm not sure why that's an issue?
In this case, I kindly ask you to create a staging site as described in my previous message and share the access credentials so I can take a closer look.
In this case, please contact your hosting providers and ask them if they can create a staging site for you. As an alternative, confirm you have created a full site backup that you can restore, and authorize me to run more tests on the site.
