Background of the issue:
I completed one page at hidden link in English and am translating it into Danish. The page is stuck at 98% and won't complete, and the designs won't sync.
Symptoms:
One webpage is stuck at 98% and is not syncing properly with media and other design changes.
Questions:
Why is the webpage stuck at 98%?
Why are the designs not syncing properly?
Hi, I tried that again, and nothing. There is something seriously wrong. It keeps failing and kicking me out of the pages. I checked the logs under ATE, and there is none. All plugins updated - is there anyway you can login and check? Perhaps there might be a conflict?
Hi Bobby,
I don't mean to be rude by any means but you and I have one hell of a time difference here. You are 9 hours behind me. Is it possible to hand me off to a different agent? By the time you come on my day is ending. We really need to sort this.
Please allow me to assist you further with this. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
