[Resolved] Our Translation from the Backend doesn't show in the front-end
This thread is resolved. Here is a description of the problem and solution.
Problem:
We have our Page "Home" where we have it in German and English.
It is translated but the English Translation is not showing in German (it used to work)
Solution:
1- Edit the page in the default language, and copy its ID
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the default language home page's ID
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Edit the translated page using WordPress editor and copy its ID
9- Translate the ID via String Translation
Hey Guys we have our Page "Home" where we have it in German and in English.
It is translted but the English Translation is not showing in German (it used to work)
We have disabled all plugins and so on but nothing worked.
Thanks for contacting WPML forums support. I'll be glad to help you today.
1) First of all, sorry for the late reply due to a higher workload. Please try the following steps:
1- Edit the home page in the default language
2- Add "V2" to the title
3- Update the page
4- Remove the "V2" and update the page
5- Update the translation
6- Complete it to 100% and save it
7- Clear the site's cache and check the front end
2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
It's great to hear that the issue is fixed 🙂. Please check the following steps:
1- Edit the page in the default language, and copy its ID
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the default language home page's ID
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Edit the translated page using WordPress editor and copy its ID
9- Translate the ID via String Translation (hidden link)
