Background of the issue:
I am trying to make my website show without errors, but it shows a server error very often. After my support check, they sent me a message. The issue can be seen at hidden link.
Symptoms:
The website shows a server error very often. I send you how appear my website often.
Questions:
How can I resolve the problem caused by your plugin?
the server after check send me this message:
WPML Add-ons: If you're using WPML add-ons, temporarily disable them to see if one of them is causing the issue.
Plugin Conflicts: WPML might be conflicting with another plugin. Try disabling other plugins one by one while keeping WPML enabled to identify the conflict.
Caching Conflicts: Ensure there are no conflicts between WPML and your caching systems (e.g., object cache, page cache, or server-side caching). Clear the caches after making any changes.
I am not sure why you suspect WPML is the cause of the issue since I see the issue happens for you also on the default language. I would advise disabling the WPML plugin and checking if the issue still happens, to confirm it is related to WPML or not.
Other than that you should check server error logs and errors that say what is causing the issue.
Then I tested it, I got a server error again when I deactivate WPML, the page is normalized. I don't understand why WPML gives me this problem. How can we set this up, do you need ftp?
3) Check server error logs, or ask hosting support to share with you error messages that happen when you get server error. This will help to know what is cause of the issue.
The server say that WPL cause my problen, when i make disable my website work fine, after i activate WPML , the website show erorr. Now i make deactivate WPML plugins and my website is working well.
thanks, I understand, you have already shared this with me, but I would need you to follow my suggestion above and share for each step's feedback, and server error logs, for me to be able to know what might be the cause and suggest further steps.
It could be a lot of things, and I can not guess just from the generic server error or message that WPML is causing.
Please follow my suggestion and let me know the needed info for each, and I will be glad to further help you with issue.
I want to confirm that these days I have disabled wpml and it hasn't given me an error for a single day. There has been a bit of a problem on the site because the products are displayed in two languages, now tell me how to act to fix the situation. because when I activate it, my page will be blocked again.
we will be glad to help, but as said we can not guess what is the issue or what is causing, could be many things, compatibility with plugins, some theme, settings, or server.
As I have mentioned in my last few replies, please follow the suggested steps and let me know the info for each one:
i can not understand , what do i do ? please can you help me or can i send you my ftp? Because your plugin cause me problem and i want help from you to fix my problem
