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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 2 voices.

Last updated by Kor 1 year, 9 months ago.

Assisted by: Kor.

Author Posts
February 7, 2023 at 3:53 pm #12980535

Thomas Henninger

Regarding URL's and the Langauge Switcher, I have one question regarding jump point like #heading ...

How can I preserve those links when switching the langauge with the switchter? Your collegue helped with Parameters but this one question is left now.

February 7, 2023 at 4:08 pm #12980703

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor

February 8, 2023 at 4:29 am #12983763

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

Could you please grant me full "administrative" access? I can't seem to access the backend of the site.

Thanks!

Kor

February 13, 2023 at 11:00 am #13019271

Thomas Henninger

Hello Kor,

Ah sorry! I changed your user access to admin ..

Now you can check if there are any issues.

Thanks!

February 13, 2023 at 4:32 pm #13022751

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I've tested this on our dev site and it looks like what you needed there isn't something that is currently possible to achieve out of the box using the available options. I will check this out with our 2nd Tier Support to see if there is a way to achieve what you need there.

Thanks!

Kor

February 14, 2023 at 10:38 am #13029185

Thomas Henninger

Hello,

Thanks for your information, but one thing: It is our production site - so please be carefull.

Thanks!

February 15, 2023 at 4:44 pm #13042685

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

I apologize for the delay. I've just submitted a report to our 2nd tier support and I will let you know once I hear from them.

Thanks!

Kor

February 16, 2023 at 7:41 am #13045857

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your patience.

I've feedback from our 2nd Tier Support and this is an expected behavior. "Anchor Links" on the URL will not be preserved when switching languages.

Please let us know if you need anything further.

Thanks!

Kor

The topic ‘[Closed] preserve those links when switching the language with the switcher’ is closed to new replies.