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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with their bilingual website set up in Slovenian and English. Specifically, when editing and saving the English version of a page, the page would not open until the Slovenian version was saved again.
Solution:
We advised the client to ensure that the WordPress Editor was activated for the page in question or to use the Translation Editor as outlined in our guide on using different translation editors for different pages, which can be found here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/. After further troubleshooting, including deactivating all non-essential plugins and switching to the parent theme, the issue was resolved by adjusting the Language URL Configuration in WPML -> Languages on the staging site.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.

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This topic contains 4 replies, has 0 voices.

Last updated by Carlos Rojas 2 weeks, 1 day ago.

Assisted by: Carlos Rojas.

Author Posts
July 11, 2025 at 9:39 am

bostjanC

Background of the issue:
I am trying to manage a bilingual website set up in Slovenian and English. The issue can be seen on this page: hidden link.

Symptoms:
When I edit the page in Slovenian and save, it works normally. However, when I edit in English and save, the English version of the page no longer opens. I have to switch back to Slovenian, save again, and then it starts working.

Questions:
Why does the English version of the page not open after editing and saving?
How can I ensure that changes in the English version are saved correctly?

July 11, 2025 at 10:35 am
July 11, 2025 at 10:37 am #17227357

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
This is the ticket where we will continue working

Please create the staging site using the WP Staging plugin and share the access credentials in your next message that I have set private.

July 11, 2025 at 2:38 pm
July 14, 2025 at 8:27 am #17232112

bostjanC

Hi,

I would like to know if my problem can be resolve. Thank ypu for your answer.

Best regards

July 14, 2025 at 9:44 am #17232830

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

I have deactivated all plugins, except the WPML ones and some basic plugins. Also I activated the parent theme and changed the Language URL Configuration in WPML -> Languages because on the staging site the languages per directories won't work.

Everything seems to be working as expected. Please double-check if the problem disappeared, and start by activating the child theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit.

July 16, 2025 at 7:58 am #17240365

bostjanC

Thank you!

July 16, 2025 at 8:10 am #17240441

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

You are welcome!

Please don't hesitate to contact us if you need our help in the future with WPML. We are here to help.

Have an excellent day.