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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 4 months ago.

Assisted by: Osama Mersal.

Author Posts
September 27, 2024 at 7:50 pm #16231173

desireeH-2

Background of the issue:
I have automatic translations turned on for my site hidden link because I want all content to be translated and published automatically. Most of that process seems to work as intended.

Here is a screencast that supplements my submission here: hidden link

Symptoms:
Random chunks of content remain in English even after switching to another language using the language picker (I've changed the styling because your default switcher kinda sucks, but this should be purely visual). This issue appears all over the site without a clear pattern. For example, on the Resources page (hidden link), in French (hidden link), the hero section, breadcrumbs, some headings, taxonomy terms, and parts of the masthead and footer remain in English. In Italian (hidden link), the hero section is translated, but the breadcrumbs and download button are not.

Questions:
Can you offer any insight into why some content is not being translated properly?
Is this an issue you recognize where maybe I’m just configuring things wrong and it’s a quick fix?
Is this something that could be caused by plugin interactions?
Are there any plugins you know are entirely incompatible with WPML that I can cross-reference to see if they’re causing issues?

September 29, 2024 at 8:52 am #16232914

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

The topic ‘[Closed] Some content is randomly not translated properly in certain languages’ is closed to new replies.