Split: The ticket no longer appears in our support dashboard

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	-	-
16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	-	-

Supporter timezone: Asia/Jerusalem (GMT+03:00)

Tagged: Bug

This topic contains 3 replies, has 0 voices.

Assisted by: Itamar.

Author	Posts
May 21, 2025 at 3:21 pm #17058309
gemmaA-3	Ok, thanks, please let us know once you get a feedback from your second-tier supporters. Enabling "Email notifications about ALL answers" doesn't do a trick (I've change it back). However, I can still see another ticket 'The website is under heavy load queue full (again)' even though it also has "No email notifications" enabled.
May 21, 2025 at 3:26 pm #17058317
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, The ticket in question is this: https://wpml.org/forums/topic/links-in-acf-fields-not-updating-to-to-translated-page/ I need to consult our system team about this problem. Can you please share with me a screenshot of the problem in your wpml.org account? Thanks, Itamar.
May 22, 2025 at 9:15 am #17060474
gemmaA-3	Hi, here is a screenshot. As you can see there is no ticket 'Links in ACF fields not updating to to translated page' presented
May 25, 2025 at 6:42 pm #17070437
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Thanks for the screenshot. I'm consulting our system team about this issue. I'll update you here once I have news about this issue. I appreciate your patience. Itamar.