Translated recurring events show empty on the cart page

This thread is resolved. Here is a description of the problem and solution.

Problem:

The translated recurring event gives empty cart error on adding an mec event to the cart.

Solution:

Check the Errata below, the issue will be fixed in upcoming MEC plugin updates

Relevant Documentation:

https://wpml.org/errata/woocommerce-integration-for-mec-events-not-showing-in-translated-cart/

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Tagged: Compatibility

This topic contains 10 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 2 months ago.

Assisted by: Christopher Amirian.

Author	Posts
March 3, 2024 at 6:36 am #15366332
jorisS-3	Hi, The translated recurring event gives empty cart error on adding an mec event to the cart.
March 3, 2024 at 6:56 am #15366338
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Please get back to us with the replication of the empty card issue (for recurrent events) in the clean installation I gave and I will report this to the compatibility team. Thank you.
March 3, 2024 at 7:01 am #15366339
jorisS-3	I get 504 error in the site you provided. hidden link
March 3, 2024 at 7:21 am #15366346
jorisS-3	This happens when I try to activate MEC addons for WooCommerce
March 3, 2024 at 4:33 pm #15367033
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, I deactivated WPML and WPML addons. Now only MEC and Woocommerce are enabled. Would you please install whatever plugin is needed now and see if it works? Thanks.
March 3, 2024 at 4:48 pm #15367038
jorisS-3	Hi Christopher, I still get the same error trying to visit the addon page. Best Regards Neha
March 3, 2024 at 4:59 pm #15367044
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi Neha, Please go to MEC website and download the plugin manually from there and install it on the clean installation. It seems that the server can not contact the MEC servers. Thank you.
March 4, 2024 at 5:56 am #15367513
jorisS-3	Hi Christopher, I can't activate it without purchasing a new one it seems. I would not like to purchase a new plugin. Please consider checking our staging environment since starting from stratch and setting everything up requires a lot of time and back and forth. Best Regards
March 4, 2024 at 7:28 am #15367662
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, You do not need to activate the plugin, as you can see in the screenshot I enabled booking. I will be happy to check the staging website, but if I fail to identify the issue and if it is a core compatibility issue, we will go back to the first step which is you having to replicate the issue on a clean installation. the installation is valid for one week and I do suggest that you go over and replicate the issue there. For the staging website check, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private.
March 4, 2024 at 7:42 am #15367773
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, I myself managed to replicate the issue on the clean installation. I reported this to the compatibility team. Will get back to you as soon as I have news. Thanks
March 5, 2024 at 4:33 pm #15375584
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, We published an errata for the issue with the workaround: https://wpml.org/errata/woocommerce-integration-for-mec-events-not-showing-in-translated-cart/ A permanent solution needs to be developed by the author of the plugin but it might take time or not available, so I suggest that you keep with the method mentioned int he workaround. Thanks.