translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client created a website in English and used WPML to translate it into Portuguese, intending Portuguese to be the primary language. After translation, the homepage did not appear translated, and on internal pages (e.g., /precos/), only the title appeared in Portuguese while the rest of the content remained in English. The site is built with Elementor.

Solution:
The issue was due to Elementor elements not being registered for translation. The supporter manually registered the elements on the Prices page, which resolved the issue. This process follows the recommended steps in WPML's multilingual tools for Elementor.

Relevant Documentation:

Using WPML with Elementor

Multilingual Tools – How to register strings manually

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Tagged: Documentation request

This topic contains 2 replies, has 0 voices.

Last updated by Carlos Rojas 3 months, 4 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
June 11, 2025 at 11:14 pm #17127989
pedroP-36	Background of the issue: I created the site in English and then installed WPML to translate it to Portuguese and potentially other languages. I followed the documentation provided by WPML. Symptoms: The home page didn't translate. On other pages, such as hidden link, the title was added in Portuguese but the English one remained, and the content didn't translate. The site uses Elementor. Questions: What am I doing wrong?
June 12, 2025 at 11:01 am #17129670
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us I will need to take a closer look at the site configuration to understand what is going on. Please share the access credentials to the site in your next message, which I have set private so I can take a look. Also, confirm you created a full site backup that you can restore if necessary. Regards, Carlos
June 17, 2025 at 9:14 am #17141459
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for sharing the access credentials. The Elementor elements used in the page weren't registered. I registered the ones in the Prices page by following the steps described in this guide: https://wpml.org/documentation/support/multilingual-tools/ Can you confirm that the issue is solved?