This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
- | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: Asia/Singapore (GMT+08:00)
This topic contains 4 replies, has 1 voice.
Last updated by Kor 5 days, 10 hours ago.
Assisted by: Kor.
Author | Posts |
---|---|
March 21, 2025 at 2:39 pm #16843585 | |
gregoryB-20 |
Background of the issue: Symptoms: Questions: |
March 22, 2025 at 3:12 pm #16847649 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Could you please provide a screenshot so that we can get a better idea of the issue? Take note, that the markers need to be set identically between the original and the translated segment. There should not be missing any marker. Best regards |
March 24, 2025 at 8:51 am #16850355 | |
gregoryB-20 |
Even when I take a copy of the original it give the issue on translation. There is a second ussue on the URL translation. Each time I open the advanced editor there are changed and wrong again. Before opening the editor there are OK. The privious version of the editor has not this issue on the URL. Issues are related with the new version!? Sonja |
March 25, 2025 at 1:14 am #16854433 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Could you please share the Advanced Translation Editor URL here that you're translating so that I could check this out from my end here? |
March 25, 2025 at 10:01 am #16856191 | |
gregoryB-20 |
hidden link What can I do with isolated url's chaging often after opening again a page translation? I have the feeling aswell that there are issues with the new advanced editor. |
March 25, 2025 at 10:05 am #16856265 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I can see the issue too. Could you make some changes to the primary language page, like the page title, and resave it? Then, retranslate it and see if it works. If the issue persists, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup. Also, kindly update all WPML plugins to the latest version. |
March 25, 2025 at 1:46 pm #16858073 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I've corrected the "Visites Groupes" HTML version of the code as below. Now, you should be able to save the translations in the Advanced Translation Editor. Could you please check now? From : <ul> <li>Durée : 01:00</li> <li>Animation : FR / NL</li> <li>Un groupe est composé de 15 personnes minimum</li> <li><a href="/info/#horaires"><strong>Horaire</strong></a></li> <li><a href="/info/#tarifs-groupes"><strong>Tarif</strong></a></li> <li><span>Réservation obligatoire pendant les heures de bureau</span> <a href="tel:+3260391500"><i class="fa fa-phone"> </i><strong>+32 60 39 15 00</strong></a> <a href="/contact/#contact"><i class="fa fa-envelope"> </i> <strong>contact</strong></a></li> <li><strong><a href="<em><u>hidden link</u></em>" target="_blank" rel="noopener">Conditions générales pour les réservations de groupes</a></strong></li> </ul> To : <ul> <li>Durée : <time datetime="01:00">01:00</time></li> <li>Animation : FR / NL</li> <li>Un groupe est composé de 15 personnes minimum</li> <li><a href="/info/#horaires"><strong>Horaire</strong></a></li> <li><a href="/info/#tarifs-groupes"><strong>Tarif</strong></a></li> <li> Réservation obligatoire pendant les heures de bureau : <div> <a href="tel:+3260391500" aria-label="Appeler le +32 60 39 15 00"> <i class="fa fa-phone" aria-hidden="true"></i> <strong>+32 60 39 15 00</strong> </a> </div> <div> <a href="/contact/#contact" aria-label="Page de contact"> <i class="fa fa-envelope" aria-hidden="true"></i> <strong>Contact</strong> </a> </div> </li> <li> <strong> <a href="<em><u>hidden link</u></em>" target="_blank" rel="noopener"> Conditions générales pour les réservations de groupes </a> </strong> </li> </ul> |
March 25, 2025 at 2:08 pm #16858202 | |
gregoryB-20 |
The same problem on other pages persist, see screenshot. |
March 25, 2025 at 2:16 pm #16858364 | |
gregoryB-20 |
and url is broken? |
March 25, 2025 at 3:03 pm #16858669 | |
gregoryB-20 |
The two pages opened in the editor bug on urls: hidden link hidden link You can compaire the behavior in page In the mean time I can't solve the problem in the string translation. In the past years I had no problems, The problems apears in the last months. |
March 25, 2025 at 3:51 pm #16858812 | |
gregoryB-20 |
please wait for some changing directly on the side. For now changings in the string translating are correct and working but I do not open the translation editor. And will come back to you later. |
March 25, 2025 at 5:43 pm #16859327 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. Alright then, please let me know how it goes. |
March 26, 2025 at 9:19 am #16861295 | |
gregoryB-20 |
Hello, NEW EDITOR PREVIOUS EDITOR CONCLUSION |
March 26, 2025 at 10:32 am #16861846 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I've checked this page hidden link and I'm not sure which anchor link you are referring to. Could you highlight it using a screenshot? |
March 26, 2025 at 10:33 am #16861853 | |
gregoryB-20 |
In previous version are the urls correct. On the site they are pointing to the wrong page (url of the original page instead of the translated page) New conclusion, |