Thank you for contacting WPML support, I'd be happy to help you with this issue.
I see that issue on your site. Please try to clear all caches (browser, plugin, hosting, Cloudflare ...) and check this issue again.
If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.
Earn up to <strong>{points}</strong> {points_label}.
is configured on the plugin options page so you should find the text in WPML > String Translation > Translate texts in admin screens. Please check this screenshot hidden link
