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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has been unable to activate the WPML plugin on a simple single landing page website hosted on GoDaddy. Despite following previous advice to add a specific code snippet to the wp-config.php file, the plugin still does not activate or allow registration. Attempts to manually force database table creation through theme functions also failed, and the client is unable to change hosting providers.
Solution:
We recommend starting with a manual inspection of the file and database for incomplete WPML table creation or permissions issues, as standard and forced activation processes have failed. It's important to check the site environment for unusual file/folder permissions, database connection errors, or server restrictions, particularly with GoDaddy's known limitations. Avoid repeating previous unsuccessful methods such as modifying wp-config.php or using theme functions.php workarounds. Instead, consider direct intervention steps like requesting temporary admin access, reviewing system logs if possible, and ensuring proper communication with WPML registration servers.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 1 replies, has 0 voices.

Last updated by Carlos Rojas 1 week ago.

Assisted by: Carlos Rojas.

Author Posts
February 4, 2026 at 11:14 am

rama-visionI

Been trying to activate wpml plugin for a long time on this simple - single landing page website with no success. Dead end with godaddy ( hosting) , not able to change the hosting. Last message recieved from your support was : "Our 2nd-tier specialists recommended pasting this code in the wp-config.pho file located in the root of the site folder, right above the line /* That's all, stop editing! Happy blogging. */:

1
define( 'OTGS_INSTALLER_SITE_KEY_WPML', 'your-site-key' );
Change 'your-site-key' with your actual site key." which dosen't seem to work

February 4, 2026 at 12:41 pm #17791396

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

I tried to restore the site, but the site stops at 43.91%. Please try restoring the site yourself using the backup that you can download from this link: hidden link

Let me know if you were able to restore the site correctly.