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Supporter timezone: Asia/Jerusalem (GMT+02:00)
Tagged: ATE, Performance
This topic contains 14 replies, has 0 voices.
Last updated by caterinag-2 13 hours, 58 minutes ago.
Assisted by: Itamar.
| Author | Posts |
|---|---|
| November 16, 2025 at 2:51 pm | |
|
caterinag-2 |
Background of the issue: Symptoms: Questions: |
| November 16, 2025 at 4:17 pm #17581686 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Please let me know when the backup is complete so I can investigate issues on your site. If you have a staging site, please share access with me. I'm enabling a private message for the following reply. Regards, |
| November 17, 2025 at 3:36 pm #17584937 | |
|
caterinag-2 |
Hi, I temporarily deactivated the 3plugin with erros, ad that's the new debug log [17-Nov-2025 15:33:43 UTC] PHP Deprecated: WPML\Core\Component\Translation\Domain\Links\HandleUpdateTranslation::adjustOnlyOnce(): Implicitly marking parameter $triggerItem as nullable is deprecated, the explicit nullable type must be used instead in /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/wpml/src/Core/Component/Translation/Domain/Links/HandleUpdateTranslation.php on line 75 |
| November 17, 2025 at 3:38 pm #17584938 | |
|
caterinag-2 |
I upgraded to php8.4 and that's the result. downgrading now back to 8.3 |
| November 18, 2025 at 2:40 pm #17588534 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, The following is unclear to me. If you are still experiencing a performance issue in the backend and suspect that WPML causes it, please try the following proceedure. We suspect a collision with the theme or another plugin might cause this problem. If possible, get your site into a minimum environment, switching to a default WordPress theme like TwentyTwenty-Four and activating only WPML. First, check whether the problem persists when only the theme is switched to TwentyTwenty-Four (for example). If it persists, deactivate all plugins except WPML and its add-ons. Then, please check if the problem persists. If it does not continue, start by activating the plugins individually and checking when the issue comes back, then report to me which plugin was the culprit. |
| November 19, 2025 at 12:04 pm #17591485 | |
|
caterinag-2 |
sure, the 3 plugin are |
| November 19, 2025 at 3:45 pm #17592606 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I'm sorry, but your answer is still unclear to me. Are you saying that the following three plugins cause slowness on your site when WPML is also active? Satispay for WooCommerce From the list above, only the Download Monitor plugin is officially compatible with WPML: https://wpml.org/plugin/download-monitor/. Can you narrow down which plugin is conflicting with WPML? Regards, |
| November 19, 2025 at 6:07 pm #17593109 | |
|
caterinag-2 |
this is exaclty what I'm saying. If I deactivated these plugin no more issues on my dashboard. |
| November 19, 2025 at 8:47 pm #17593505 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, Thanks for clarifying the state of this case on your site. We can check on our end to see if there is any collision with any of the mentioned plugins. But to debug this issue, we need a copy of your site. Please allow me to take a copy of your site. For this, I must install a plugin such as Duplicator or All-in-One Migration. Please let me know if you agree. Regards, |
| November 20, 2025 at 8:48 am #17594540 | |
|
caterinag-2 |
OK, please do it. |
| November 20, 2025 at 6:20 pm #17596889 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I logged into your site and saw that, out of the three plugins you mentioned, only the Satispay for WooCommerce plugin is deactivated. Your site's backend functions alright. Could the problem be only with the Satispay for WooCommerce plugin, and not with the two other plugins you mentioned? I installed the All-In-One migration plugin + Pro on your site to make a copy of it. After I added filters, such as excluding media files, I got a package of 11GB. That is a lot, and it takes time to download. From my experience, it will also take time to install it on my local server. And sometimes, such large packages fail. Still, I'm downloading the package now. Investigating things on a staging site may be a good idea. Please check our guide on how to analyze performance issues with the Query Monitor plugin: https://wpml.org/ja/tutorials/2019/10/analyze-performance-issues-with-query-monitor/. Also, could you grant me access to the staging site? Please note that my weekends are Friday to Saturday. If you need further assistance, I'll be available to continue checking this issue and helping you next week. Regards, |
| November 20, 2025 at 8:09 pm #17597073 | |
|
caterinag-2 |
I ran this on the wp-option database folder since I noted a large use of DB resources for this query, but I'm not able to perform any deeper search, sorry |
| November 20, 2025 at 8:30 pm #17597107 | |
|
caterinag-2 |
some of the queries related to WPML |
| November 24, 2025 at 3:37 pm #17605458 | |
|
Itamar WPML Supporter since 02/2016
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00) |
Hi, I have your staging site (hidden link) set to the minimum environment. I switched the theme to the WordPress default theme, Twenty Twenty-Five, instead of the Salient child theme. And I only left the following plugins active. Please answer the following questions. Regards, |
| November 25, 2025 at 4:07 pm #17609078 | |
|
caterinag-2 |
HI Itamar, no answer from the other plugin, I sent them the debug file. please note that since months i also have a lot of heavy autoloads related to WPML that cannot be reduced anyhow. |



