[Resolved] ACF fields for woocommerce product is not being translated
This thread is resolved. Here is a description of the problem and solution.
Problem: The client reported that the 'About Product' and 'Usage' ACF field content was missing in the Arabic version of a WooCommerce product. Solution: We found that the field group did not have a translation mode set. We changed it to 'Same fields across languages'. We recommend updating the product in the default language and its translation. After updating, please verify the changes on the Arabic product page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Background of the issue:
I have created a few ACF fields for a WooCommerce product like 'About Product' and 'Usage' and added English content for the product. However, for the Arabic version of the product, the ACF field content is missing. You can check the issue at the following URLs: hidden link
Symptoms:
The 'About the Product' and 'Usage' content is missing for the Arabic version of the product.
Questions:
Why is the ACF field content missing for the Arabic version of the product?
How can I ensure the ACF fields are translated correctly for the Arabic version?
Thanks for contacting WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I checked the issue and found that the field group didn't have a translation mode, so I set it to "Same fields across languages".
