Ampersand (&) symbol doesn't appear

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: ATE

This topic contains 0 replies, has 0 voices.

Last updated by Lauren 1 day, 10 hours ago.

Assisted by: Lauren.

Author	Posts
March 21, 2025 at 5:18 pm
Stelios	Background of the issue: I have translated the website with ATE and automatic translation using WPML AI. For some reason, there are many places where the ampersand (&) symbol doesn’t appear in the translation. The issue can be seen on this page: hidden link. In the link I provided, the text on the top should be 'Corporate & Workplace Nutrition Wellness'. There are other cases like this hidden link where the title should have been 'Woman & Child' but the & disappeared after the automatic translation. Symptoms: The ampersand (&) symbol doesn’t appear in the translation, resulting in extra spaces where the symbol should be. In the ATE, the & symbol exists in the first link, but in the "woman child" it disappeared. Questions: Why does the ampersand (&) symbol disappear in the translation? How can I ensure the ampersand (&) symbol appears correctly in translations?
March 21, 2025 at 6:31 pm
March 21, 2025 at 9:24 pm #16846490
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	For additional testing, can you please temporarily switch to a different translation service engine such as Google, create a test page that includes an & symbol and translate the page. Does the & display if you use a different translation service? If not, please try these steps. Please be sure to make a full backup of your site and database. Then, go to WPML -> Support -> Troubleshooting. Look for 'Clean up' and click the following: - Synchronize posts taxonomies - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Synchronize local job IDs - Fix Terms count - Fix post assignment for translations