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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 27 replies, has 2 voices.

Last updated by Andreas W. 1 year, 2 months ago.

Assisted by: Andreas W..

Author Posts
November 18, 2023 at 6:41 pm #14868603

lucaD-42

I have setted up the system with "translate everything automatically" on and after a while I discovered that some posts were correctly translated and published while in others only the title was translated while the text remained in the original language and, this is the problem, they have been published in this way!

if I go into the translation of the individual post I find the text translated correctly but actually the article is published with the original text.
I am trying to:

Link to a page where the issue can be seen:
hidden link
here you will see only the title translated, the rest is in english

Now I have of course deactivated the "translate everything automatically" while you help mi solving the problem.

Attached an image of the translation scrren of the same article that show it incorrectly translated.

I really look forward to your answer

Best regards

Luca

Screenshot 2023-11-18 alle 19.39.54.jpg
November 19, 2023 at 3:31 am #14869253

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello Luca,

Could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML.
Your current values are:

PHP Memory Limit 512M
WP Memory Limit 40M
Add this code to your wp-config.php to increase WP memory:

define('WP_MEMORY_LIMIT', '256M');

Paste it just before:

/ That's all, stop editing! Happy blogging. /

Now, verify the current settings at WPML > Support > WordPress. Then complete the translation again.

These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.

https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.

If this will not directly solve the issue, try to apply the translation again.

In case the issue will persist, please let me know.

Best regards
Andreas

November 19, 2023 at 5:01 pm #14871289

lucaD-42

Good morning Andreas,

The problem persist, look at this post:
hidden link

I went into the translation and checked and validated it, clicked the "complete" button but the post still shows the English language, only the url and title were published in Spanish.

Screenshot 2023-11-19 alle 17.57.45.jpg
November 19, 2023 at 5:14 pm #14871411

lucaD-42

I add that the problem is random, some post is translated some other no...

Thanks

Luca

Screenshot 2023-11-19 alle 18.13.57.jpg
November 21, 2023 at 9:36 am #14884623

lucaD-42

Is there anyone here?

November 21, 2023 at 3:08 pm #14888391

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Yes, indeed - only my location (timezone) is in Peru, and I do not work on Saturdays and this is why I am offline on Sundays and Mondays.

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again.

If you are unable to provide such a copy of the site for testing, please let me know on this ticket.

The private response form looks like this:
hidden link

Next time you reply, click "I still need assistance."

Video:
hidden link

Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

November 21, 2023 at 4:21 pm #14889145

lucaD-42

Private data sent

Luca

November 21, 2023 at 10:52 pm #14891797

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello Luca,

I do see pages of Jobs at WPML > Translations that are published, but still waiting for a review.

Then, I went to WPML > Translation Management > Dashboard and sent the post "Jeanneau Leader 9 WA Series 2 debuts in Fort Lauderdale" to automatic translation.

The job was completed as expected and is ready for review. The translations are published.

The odd behavior is that the translated content is not using the post's slug:

hidden link

The post is not getting published, while you actually use the setting "Publish right away but mark as not reviewed so I can take a look later" for your automatic translations.

Also, I seem not to be able to complete the translations or their reviews.

The issue was somehow solved after clearing the WP Rocket Cache in all languages.

Take note, that you can go to WPML > Translation, mark the jobs inside the list, and use the Bulk option to apply the review, or better say skip the review.

This way the jobs will get the status completed and the translation queue will be cleaned up.

I would suggest you do this and let me know if the issues will persist.

Best regards
Andreas

November 21, 2023 at 11:48 pm #14891995

lucaD-42

Hi Andreas,

I have followed the procedure you indicate to me (as you will see all the post have been reviewed and I have cleared the cache many time) but the problem persist as you will see from the screenshot attached.

Here you can find (but there are many more) a list of the post that are wrong in all their translations:

hidden link
hidden link
hidden link
hidden link
hidden link
hidden link

As you will see sometimes also the url has not been translated ...

I Think the problem is in another place, is there a cache in WPML or something else that can be reset?

Thanks

Luca

Screenshot 2023-11-22 alle 00.35.41.jpg
November 21, 2023 at 11:49 pm #14892025

lucaD-42

updated

November 22, 2023 at 12:19 am #14892129

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please go to the original content, open it in Elementor, make a small edit and save.

The automatic translation will then begin and you will be able to access the review and approve it.

hidden link

Best regards
Andreas

November 25, 2023 at 9:44 am #14921525

lucaD-42

Good morning Andreas,

I have done everithing you told me, the system went well for 2/3 days and today the new posts again has not been tranlated...

I have done the trick you suggested me (modify something in elementor) and the translation now is good but the system is not running properly if it random publish wrongly...

The system has for sure a bug, what can we do?

Luca

Screenshot 2023-11-25 alle 10.23.33.jpg
November 25, 2023 at 11:42 am #14922035

lucaD-42

update sent

Luca

November 25, 2023 at 4:08 pm #14922833

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi Luca,

I will be looking into this in detail today and then get back to you.

Best regards
Andreas

November 25, 2023 at 4:44 pm #14922867

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello Luca,

I have found an issue on your site, but I did not want to take any further steps, as I do not wish to make use of your automatic translation credits without your permission.

On WPML > Languages > Edit languages is missing a language mapping for Portuguese.

If the language is not mapped, then an automatic translation can not proceed for this language.

Please make the language and then send the content again to an automatic translation by going to WPML > Translation Management > Dashboard.

Mark the content that you would like to translate, create a job, and choose that it should be translated automatically.

If this will still not solve the issue, then please let me know.

Best regards
Andreas

language mapping.png

The topic ‘[Closed] Automatic translation publish post in original language’ is closed to new replies.