Footer translations not showing on frontend.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the translated footer elements were not displaying correctly on their multilingual website.
Solution:
We discovered that the problem was due to the footer slug not being registered for translation. To resolve this, we:
1. Added the footer slug from the admin texts.
2. Translated the slug for each language.
3. Saved the page settings again in Appearance -> Customize -> Header and Footer.
After these steps, the translations displayed correctly on the frontend for all languages.

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Tagged: Compatibility, Exception

This topic contains 1 reply, has 2 voices.

Last updated by Lauren 1 year ago.

Assisted by: Lauren.

Author	Posts
January 31, 2024 at 3:03 pm
marcelS-47	we are using WPML for translations and translated also footer elements - the translations are maintained correctly: e.g. "Cadolino Footer Home 02" ENG: hidden link but on the Website it´s not shown correctly as it is maintained: hidden link Solution: the issue is that the footer slug was not registered for translation. I added it from admin texts and translated it and then the translations displayed on the frontend.
January 31, 2024 at 4:55 pm
January 31, 2024 at 5:28 pm #15250938
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-05:00)	i found that the issue with French showing on German is because the translated footer pages had not been updated, so the slug for German was the same for French. I translated the slug for each language and resaved the page setting in Appearance -> Customize -> Header and Footer and now all of the languages are showing as expected. Please let me know if you need any further assistance and I will be happy to help.