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Tagged: Exception
This topic contains 9 replies, has 2 voices.
Last updated by benjaminE-20 1 year, 9 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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May 3, 2023 at 10:19 am #13577243 | |
benjaminE-20 |
Hi Im having an issue where jetengine repeater field content is not being translated/shown on the website. I cant seem to find the custom field names in the settings to add it to the translation either. |
May 3, 2023 at 11:54 am #13578097 | |
benjaminE-20 |
An example of this causing issues can be seen here: hidden link (default languge) |
May 4, 2023 at 4:33 am #13582639 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Benjamin, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please go to WPML > Settings > Custom Fields translation section > Click on "Show system fields" and search for the field name then change the field preference to Translate. If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. |
May 4, 2023 at 7:47 am #13583469 | |
benjaminE-20 |
Also if you manage to fix the issue, can you provide a guide on what you did? As I need to replicate it on the live website. |
May 4, 2023 at 8:30 am #13583925 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. The field name is "_content", you can search for this name after clicking on the text "Show system fields" in WPML > Settings > Custom Fields translation > Set the field preference to Translate and Save changes. Look forward to your reply. |
May 4, 2023 at 8:55 am #13584157 | |
benjaminE-20 |
Great that fixed for most of my content. But I am still having issues with my news page hidden link The custom field name for that is called "indhold" and that is checked for translation Thanks |
May 4, 2023 at 9:46 am #13584677 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. I see the issue. It happens because the Item Format in the Elementor template "Nyhed" is translated into English while it should keep the same field name. Please check this screenshot hidden link I've fixed that issue on your site by going to Templates > Theme Builder > Switch to table view > Edit the translation in the English language > Update the field name > Save changes. Now you can see the translation Nyhed page displays the content correctly. Look forward to your reply. |
May 4, 2023 at 10:16 am #13584901 | |
benjaminE-20 |
So I see it working on the staging site, however when I try to replicate it, the "image translation" does not show up in the translation editor. How can that be, I have not made any changes to the website? |
May 5, 2023 at 2:35 am #13590557 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for your feedback. The image src attribute can be translated when you search for the relevant keyword in ATE, please check this screenshot hidden link Please read more in the documentation https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/ Look forward to your reply. |