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This topic contains 11 replies, has 2 voices.

Last updated by Bigul 1 year ago.

Assisted by: Bigul.

Author Posts
November 28, 2023 at 2:04 pm

antoniosG-2

Inside the Elementor Theme Builder, I have a template where the refresh translating symbols are endless going into the circle

November 28, 2023 at 4:11 pm
November 28, 2023 at 4:16 pm #14942083
antoniosG-2

also please check why these texts are not displayed in the Advanced Translation Editor

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/texts-are-not-displayed-in-the-advanced-translation-editor/

Screenshot 2023-11-28 171607.png
November 29, 2023 at 3:23 pm #14953337

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please note, that I have opened a new ticket for the Elementor custom module translation issue. As per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. We will debug it together with the main issue and get back to you soon. Please wait.

--
Thanks!

Bigul

November 30, 2023 at 1:32 pm #14963201

antoniosG-2

Did you find anything?

December 1, 2023 at 8:05 am #14969705

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

We are still working on this issue, consulting with our team for an expert opinion now. We will get back to you soon. Please wait.

--
Thanks!

Bigul

December 5, 2023 at 4:42 am #14992657

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

The ticket is escalated to our second tier team for further debugging. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

December 7, 2023 at 6:39 am #15013233

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

The template is showing as translated after the following steps. So please check it and let us know your feedback. Refer to the attached image for more details.

1) Added the following code in functions.php file and save the changes

add_action('woocommerce_before_template_part', function ($template_name) {
	if ( $template_name == 'loop/loop-start.php' || $template_name == 'loop/sale-flash.php') {
		remove_all_filters('the_content');
	}
}, 10, 1);

2) Updated the template in original language to refresh the translation settings
3) Update the translations
4) Visit WPML>>Translation Management Dashboard

--
Thanks!

Bigul

2023-12-07_11h53_41.png
December 11, 2023 at 7:20 pm #15040347

antoniosG-2

unfortunately the error in the ATE is still here

Screenshot 2023-12-11 201856.png
December 12, 2023 at 9:43 am #15043735

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the feedback. I can see the error in your staging site. But unable to reproduce the issue exactly in the sandbox site. So one request. Please visit the sandbox site and make sure the issue is reproducible or not.

hidden link

We have activated the XStore theme license in the sandbox site after contacting their development team.

--
Thanks!

Bigul

December 15, 2023 at 2:40 pm #15073745

antoniosG-2

Hello,

i reproduced the error inside a Static Block.

hidden link

Thanks

Screenshot 2023-12-15 154146.png
December 15, 2023 at 4:01 pm #15074811

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for reproducing the issue on the sandbox site. I shared it with our compatibility team. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

January 2, 2024 at 8:12 am #15140347

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Sorry for the late response becuase of the holidays. We are getting the expected results on the sandbox site after the following steps. Please try it after a site backup{mandatory} on your site and let us know your feedback.

1) Go to the *wp-content/themes/xstore/framework/features/woocommerce* folder
2) Open *cart-checkout.php* file for edit
3) Scroll down to line 792
4) Make the following change in the code and save the changes

From

		if ($element_options['cart_options']['progress_bar_cart_ignore_discount'] == 'yes'){
			$amount += WC()->cart->get_discount_total();
		}

To

		if ($element_options['cart_options']['progress_bar_cart_ignore_discount'] == 'yes'){
			if ( WC()->cart && WC()->cart instanceof WC_Cart ) {
				$amount += WC()->cart->get_discount_total();
			}
		}

--
Thanks!

Bigul

The topic ‘[Closed] Job Download error for Elementor templates’ is closed to new replies.