Question about changing the site key to a different WPML account

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Supporter timezone: Europe/Bucharest (GMT+02:00)

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Assisted by: Mihai Apetrei.

Author	Posts
February 27, 2025 at 6:34 pm #16757732
tomaszK-56	Background of the issue: Our client would like to transfer the WPML account to their own. We are planning to change the site key to a completely different account with a new license for the site hidden link. Symptoms: No specific issue or error message mentioned. Questions: Will changing the site key to a different WPML account affect the existing translations or automatic translations? Are translations linked to the domain/database rather than the account? Does changing the site key pose any risk of translation removal?
February 27, 2025 at 8:34 pm #16758097
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. The translations are saved inside the database, so translations should not be affected by the change of the WPML key. However, I would always recommend a full website backup first, just so that you can always have a backup to restore to in case something happens with the site. I hope that you will find this information helpful. Mihai Apetrei