Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by ricardoA-22 1 year, 8 months ago.

Author Posts
April 27, 2023 at 3:23 pm #13551155

ricardoA-22

Hi!

I have a placeholder for Shipping Phone added by Woocommerce Checkout Field Editor.
That string shows in string translation when I search for it, but when I change the language in frontend the translation keeps in Portuguese regardless of the language selected.

Video: hidden link

Please help.
Thank you

April 28, 2023 at 12:29 pm #13557483

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+02:00)

Hi there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.

The string you enter in a plugin or theme option is called an admin string, which shows differently on the String Translation page. From the screencast you shared, the string shows as if it is a regular string.

Please try the steps from this section, register, and translate the string: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation.

Please let us know how it goes 🙂

April 28, 2023 at 12:49 pm #13557603

ricardoA-22

Perfect, it solved my problem already!