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This topic contains 3 replies, has 3 voices.

Last updated by Itamar 1 year, 11 months ago.

Assisted by: Itamar.

Author Posts
July 18, 2023 at 12:36 pm #14059173

saraL-23

I have the automatic translation on

Link to a page where the issue can be seen: hidden link

I expected to see:a dropdown as in the default language form here hidden link

Instead, I got: a text of all the options instead of a dropdown

Screenshot 2023-07-18 at 13.28.32.png
July 18, 2023 at 2:39 pm #14060155

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+03:00)

Hi there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.

I can see the form in the other languages shows the Select element options as text instead of a dropdown.

Could you please edit the form by adding any dummy text that you can delete after updating the form and re-sending the form to the automatic translation as explained here: https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/#translating-the-contact-form?

Please let us know how it goes.

Looking forward to hearing back from you.

20230718 at 17.38.06.png
20230718 at 17.38.25.png
July 18, 2023 at 8:32 pm #14062023

saraL-23

Thank you but it didn't work

July 24, 2023 at 8:59 am #14087405

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

This ticket was marked as resolved. I've just reopened it.

Do you still need help with this issue?

Regards,
Itamar.