The translation is not displaying correctly.

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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 2 replies, has 0 voices.

Last updated by Osama Mersal 2 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
January 13, 2025 at 7:44 am #16586817
francescP-2	Background of the issue: I am trying to translate a post, but the translation is not created correctly. When I try to view the translated post, WP responds with a 'not found'. The issue can be seen on this page: hidden link Symptoms: The translation is not displaying correctly. Instead of the translated post, I get a 'not found' error. The translation is created based on the original, in Spanish. Questions: Why is the translated post not displaying correctly? How can I fix the 'not found' error when viewing the translated post?
January 13, 2025 at 10:40 am #16587695
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please make sure that the translated post is published, not a draft. you can check it using the following steps: 1- Go to posts-> All Posts 2- Switch the language using the top admin bar 3- Make sure that the translated post status is Published Best regards, Osama
January 13, 2025 at 10:59 am #16587843
francescP-2	Hi Osama, The post is published (see attached image). Thanks, Francesc.
January 13, 2025 at 11:14 am #16587938
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi Francesc, Thanks for your reply. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
January 14, 2025 at 3:37 pm #16593753
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details and the steps. I changed the slug to "hidden link">trends-to-celebrate-new-year", which fixed the issue. I'm unsure why the old slug caused the issue, but changing it fixed it. Best regards, Osama

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