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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 9 replies, has 2 voices.

Last updated by Kor 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
October 11, 2023 at 4:15 pm

arminP-4

I created a post type with ACF. I created a field group with ACF. I set the field group to "Different fields across languages". I translated the field via String Translation. The translation doesn't work.

October 11, 2023 at 5:05 pm
October 12, 2023 at 3:38 pm #14567421

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

I appreciate your patience.

I've successfully reproduced the problem on our sandbox site, and I will proceed to escalate it to our 2nd Tier Support for additional assistance. I'll get back to you as soon as I receive feedback.

October 13, 2023 at 2:45 pm #14574187

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Our 2nd Tier Support checked and the translated field choices will appear when you change your profile language to the language page that you're viewing. I've tested this on our sandbox site and it worked.

Could you give it a try?

October 13, 2023 at 6:48 pm #14575069

arminP-4

Hi Kor,
Thx for looking into this. Yes, I can confirm that changing the user language also changes the language of the custom field in the backend. I find it confusing since standard taxonomies don't behave like that. I always see the correct translation in the backend (see screenshot as a reference).

Unfortunately, I still have the issue in the front-end. The filter doesn't load the translation of the custom field (it's all translated with string translation). See screencast.

hidden link

EN:
hidden link

DE:
hidden link

wpml-acf-translation-vs-category-translation.png
October 16, 2023 at 7:57 pm #14588687

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for responding.

I've also identified the problem and would like to investigate it. I'll get back to you as soon as I have more information.

October 17, 2023 at 4:05 pm #14596443

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

We apologize for the inconvenience, I would like to request a site snapshot. Alternatively, with your permission, I can create a snapshot on my own on your Website.

For this purpose, we typically recommend using the free plugin "Duplicator." If you are already familiar with how Duplicator works ( https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To assist you further, please follow these instructions:
Watch the Duplicator instructions video: hidden link

Refer to the instructions provided by WPML on how to provide supporters a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

If the archive file exceeds 400MB in size, please utilize Duplicator's file filters to exclude the cache, wp-uploads directory, media, and archive files.

Once you have the archive file, please share the link with us. You can use services such as Google Drive, Dropbox, or similar platforms as the snapshot file will likely be large.

Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.

October 18, 2023 at 3:41 pm
October 19, 2023 at 8:24 pm #14619175

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your patience.

I have successfully imported this into my local development site, and I will conduct a more thorough investigation. I will get back to you with my findings.

October 23, 2023 at 8:07 pm #14641115

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I will escalate this further to our 2nd Tier Support for further assistance. I will come back to you once I've feedback.

October 25, 2023 at 3:21 pm #14662827

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your understanding.

I'm sorry for the wait. I'm actively working on the report, and I'll provide you with an update as soon as I can.

October 31, 2023 at 5:19 pm #14702761

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your understanding.

We apologize for any delays in addressing this matter. Regrettably, we still require additional information on how to reproduce this issue. Could you please install the necessary plugins on this sandbox site: hidden link and attempt to replicate the problem? Afterward, our 2nd Tier Support team will reevaluate the situation and work on finding a solution for you.

The topic ‘[Closed] Translated Fields not showing on translated page.’ is closed to new replies.