Translated page not showing translated contents

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 0 voices.

Last updated by Kor 1 day, 2 hours ago.

Assisted by: Kor.

Author	Posts
February 13, 2025 at 2:42 pm #16703128
victorM-56	Thanks, yes it works. Maybe it's linked but I have problem because translation is set to automaticaly, but it takes a lot of time to have the update in english. For example, we uptaded this product 7 days ago maybe, and still no change in english. hidden link Check the 1st line of ebook description : FR : ✅ Version 1.3 mise à jour en février 2025 ENG : ✅ Version 1.2 updated in May 2024 Thanks
February 13, 2025 at 4:00 pm #16703666
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've checked and it looks like the translation got stuck. So I made some changes to the page title and retranslated the page and it shows up fine now. hidden link
February 13, 2025 at 4:08 pm #16703708
victorM-56	Thanks. Do we know why automatic translation is sometimes stuck ? I see there are other pages with problems. Thanks
February 13, 2025 at 4:13 pm #16703738
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It could be caused by some plugin conflict or a server-related issue. But anyway, we have released a new version of WPML and could you please backup and update all WPML plugins?
February 13, 2025 at 4:42 pm #16703831
victorM-56	It's strange I don't have notification to update WPML plugin. I see that OTGS plugin is active. I activated again but not working. Thanks for help.
February 13, 2025 at 4:44 pm #16703837
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You don't need OTGS plugin to update WPML. Just navigate to WP > Plugins > Add New > Commercial Tab. Then, select the WPML plugins and update it. Please rememeber to backup first.
February 13, 2025 at 4:55 pm #16703890
victorM-56	Done ! I still get 4 pages not updated. Also I see that automatic translation has been desactivated. Thnaks for help
February 13, 2025 at 4:59 pm #16703896
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for the update. You'll need to manually fix these 4 pages. Afterward, we'll monitor to ensure the issue doesn't recur in your future translations. Additionally, you can watch this video: hidden link for guidance regarding enabling Automatic Translations.