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[Waiting for user feedback] translation not shown

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 4 replies, has 1 voice.

Last updated by Shekhar Bhandari 4 days, 9 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
January 21, 2025 at 2:44 pm #16619386

elinaB-3

Background of the issue:
I am trying to translate my site hidden link to Chinese using WPML.

Symptoms:
The translation is not shown.

Questions:

January 21, 2025 at 2:44 pm #16619389

elinaB-3

translated to chineese but not shown on fronend
January 21, 2025 at 2:46 pm #16619391

elinaB-3

hidden link

wpml3.png
January 21, 2025 at 3:02 pm #16619508

elinaB-3

this shitt just does not work... i cannot translate chnineese. it breaks elementor
January 22, 2025 at 8:52 am #16621549

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Looks like the page is not translated completely.

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks