Background of the issue:
I am trying to display Norwegian translations on the frontend of our website. Our Norwegian translator, Elise, has completed the translations for certain pages, such as Cyprus and Croatia, in WPML's Translation Editor. The translations are marked as completed. The issue can be seen on this page: hidden link
Additional Issue – Missing Pages in Translation Queue (Norwegian):
Our Norwegian translator, Elise, has also reported that several pages and articles are not appearing in her "Translation Queue" on the backend. As a result, she’s manually navigating the website and accessing pages from the frontend to locate and edit content that hasn’t been translated or needs review (due to previous translation work).
What we’d like to know:
Is there a way to force these pages/articles to appear in the Translation Queue, or to refresh the queue so that everything needing translation is visible and manageable from one place?
Symptoms:
Despite the translations being marked as completed in WPML's Translation Editor, the pages still display in English on the frontend. This issue persists even after refreshing the page and clearing the browser cache.
Questions:
What might be causing the frontend to not reflect the translated version?
What steps can we take to fix this issue?
Our second-tier supporter instructed me to take a copy of your site and esclate this issue for further investigation. Please allow me to take a copy of your site. For this, I must install a plugin like Duplicator or All In One Migration. Please let me know if you agree.
Previously, we were primarily facing issues with Norwegian translations, but we have identified a new and distinct issue affecting translations specifically in the Dutch language. Despite having completed and saved translations for Dutch content, the WPML editor is not recognizing them as done, and they are not displaying correctly on the front end.
We have already invested a considerable amount of time in these translations, and this discrepancy in the WPML editor is highly disruptive to our workflow.
Could you please investigate this matter urgently?
I took a package of your site with the All In One Migration plugin. After that, I removed the plugin. The issue has been escalated to our second-tier supporters. We will keep you updated on any news regarding this issue.
Could you please tell us where to find the issue with the Dutch translation that you last mentioned?