Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 13 replies, has 2 voices.

Last updated by Kor 10 months, 1 week ago.

Assisted by: Kor.

Author Posts
January 10, 2024 at 6:36 pm #15171040

sylvainG-5

Hello, my WPML is in 8 languages, but the admin, when editing a translated page is also in the language. I will like all back to english as admin

January 10, 2024 at 7:33 pm #15171400

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

January 10, 2024 at 7:34 pm #15171401

sylvainG-5

Do you want the Credentials for Staging now?

January 10, 2024 at 7:34 pm #15171402

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

yes please. Kindly use the private reply option.

January 11, 2024 at 5:33 pm #15176129

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. It worked. let me check on this now and I will come back to you as quickly as possible.

January 12, 2024 at 4:47 pm #15180248

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

The reason this is happening is because, you've loaded the Chinese language file for WordPress so it will translate all WordPress Editors to Chinese. hidden link

But when I removed it from your language file, it will show only English hidden link .

Is this what you're trying to achieve? I can make the changes to your production site once you've confirmed.

January 13, 2024 at 8:19 pm #15181745

sylvainG-5

Hi Kor, Yes it is exactly that is want.
On the first link you sent the admin is in Chinese. Not good
and on the second the admin is still in English despite the translation is in Chinese. Good !!

But I am not understand the reason why:"because, you've loaded the Chinese language file for WordPress so it will translate all WordPress Editors to Chinese." !??!?!?

Thanks

January 14, 2024 at 10:56 am #15182220
sylvainG-5

Hi Kor, are you now working on the site? I saw some languages changes on the footer, now in Chinese

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/footer-is-displaying-the-wrong-language/

January 15, 2024 at 7:26 am #15183152

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

I appreciate your response. To clarify, I haven't had the opportunity to work on your production site, which is located at hidden link.

If you suspect that the problem may arise after I've reviewed your website earlier, would it be possible for you to restore the site from a backup? Once it's been restored, please inform me, and I will then proceed to examine and address the language file issue on your production site.

January 15, 2024 at 8:40 am #15183573

sylvainG-5

Ho Kor, the issue was the same. No problem, waiting for you 🙏. THanks, Sylvain

January 15, 2024 at 8:44 am #15183586

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Since this is unrelated to the editor language issue, I've split the ticket here https://wpml.org/forums/topic/footer-is-displaying-the-wrong-language/ so that we could follow up with the footer showing the wrong language issue.

I will work on the editor language now so that it shows the English language.

January 15, 2024 at 2:58 pm #15185903

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I've made the changes and could you please check the backend editor to see if it's what you're looking for?

January 22, 2024 at 6:30 pm #15213156

sylvainG-5

I am not sure what you did on the site. Could you please describe? thanks

January 23, 2024 at 8:11 am #15214534

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've removed some language files ".mo" in your server language folder. To be precise, wp-content/language/

Example : fr_FR.mo

This is the file from WordPress and it's translating the backend editor. So, removing it will force WordPress to use the default language which is en_US (English)

The topic ‘[Closed] when editing a translated page, show editor in English’ is closed to new replies.