WooCommerce Ajax Shopping Car doesn't work

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Compatibility

This topic contains 6 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 9 months ago.

Assisted by: Christopher Amirian.

Author	Posts
May 9, 2023 at 10:01 am #13612249
sebastianK-50	https://wpml.org/forums/topic/woocommerce-ajax-shopping-doesnt-work-with-wpml/ In this Ticket, we also explained the problem. But had no time for an answer, sorry. We still need help to fix this issue.
May 9, 2023 at 5:29 pm #13616393
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, I read the previous ticket and it seems that there is a compatibility issue with the Sticky Mini Warenkorb For WooCommerce plugin. To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, Woocommerce, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Install and setup the plugin - Try to replicate the issue. This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Just to be on the same page, the plugin in question is not listed as a compatible plugin, so it is recommended that you also contact the plugin developers and ask for help there. That way you will tackle the issue from both sides and they might have some insight as they know the codebase better. The clean installation will be up for a week.
May 10, 2023 at 8:40 am #13619733
sebastianK-50	Hi Chris, we've installed and configured the Plugin. I've tested it on this page: hidden link. The problem occurs here as well. Best regards
May 10, 2023 at 2:22 pm #13623601
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Thank you. This is reported to the compatibility team. Please inform us with the result of contacting the plugin developer. Thanks.
May 14, 2023 at 10:58 am #13642415
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, I have an answer from the compatibility team and it seems that the issue is there even if WPML is not active. Here is how to replicate the issue: - Disable WPML and all WPML addons - Go to the /shop/ page - Add a product to the cart. - The top right mini cart does not update. - Reload the page and then it shows the correct data. But if you do it inside the single product page it works: - Go to the product single page (e.g. produkt/hoodie-with-zipper/) - Add the product to the cart - It will open the sticky cart and add the product will be added to the cart If you enable WPML the result is the same, so this seems to be a bug from the plugin itself that you need to contact their support for further investigation. You can check the steps I mentioned here: hidden link Login with: hidden link Thank you.
May 16, 2023 at 9:48 am #13654603
sebastianK-50	Hi Christopher, so what does that mean? It still doesn't fix my problem on the main website. Even if we can't recreate the error on the staging site, it still happens on the main website, and when I deactivate WPML there, the problem stops. Best regards
May 17, 2023 at 6:12 am #13660587
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, The issue is that there is a bug happening on the plugin itself without WPML in the clean installation. That should be addressed by the plugin developer first, and I encourage you to contact the plugin developer. You are welcome to share the steps I mentioned and the clean installation there. Please inform us of the result of your follow-up with the plugin in question. Meanwhile, we can take a look at your installation. Please create a copy of your website and provide the login information int he next answer so we can check. Thanks.

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