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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using the WP All Export - ACF Export Add-On Pro and is unable to see the WPML option during the import process.
Solution:
We recommend reading our guide on using the WPML Export and Import plugin. Here is the link to the documentation: WPML Export and Import. It is important to note that the language information is added later in the import process. For more details on how and why this happens, please visit: managing the visibility of imported multilingual content.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

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This topic contains 1 reply, has 1 voice.

Last updated by erikD-5 3 months ago.

Assisted by: Itamar.

Author Posts
November 18, 2024 at 10:49 am #16414185

erikD-5

Background of the issue:
I am trying to use the WP All Export - ACF Export Add-On Pro, but I am not seeing the WPML option with import. I made a short video (1.5 min) to demonstrate the issue: hidden link. The issue can be seen on this page: hidden link

Symptoms:
The WPML option is not showing with the import process.

Questions:
Why is the WPML option not showing with the import?
How can I resolve the issue shown in the video?

November 18, 2024 at 2:33 pm #16415306

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for the video.

Please read our guide on using the WPML Export and Import plugin.

https://wpml.org/documentation/related-projects/wpml-export-and-import/

The language information is added later in the import process. In the above link, we explain the following:

Until you run WPML Export and Import, you’ll see all imported content under the default language and in Draft status. Learn more about how and why WPML Export and Import manages imported content visibility.

Please let me know if you have any further questions.

Regards,
Itamar.

November 25, 2024 at 8:18 pm #16441916

erikD-5

Thnx nice update!