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[Closed] WPML stopped translating

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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 11 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
February 20, 2023 at 2:31 pm #13071059

newsF

I was translating some pages and after sometime it suddenly stopped translating.
February 21, 2023 at 5:04 am #13075321

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Can you please explain the issue in more detail? Some screenshots or screen recording 'll be helpful.

Regards.
February 21, 2023 at 7:41 am #13075801

newsF

As you can see in the screenshot it keep on loading....
I also shared the debug info with you.

Screenshot_4.png
February 21, 2023 at 1:20 pm #13079369

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for the update.

Before proceeding further, try the followings:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2023).
- Also check the browser's console for any JavaScript errors. If you find any, copy that in your next reply. See https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/ for details on how to find these errors.

Please let me know if this helps resolve the issue. Or I'll try my best to further assist you on the matter.

Regards.

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