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[Closed] Cannot connect to automated translation service

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This topic contains 6 replies, has 2 voices.

Last updated by Christopher Amirian 9 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author Posts
July 30, 2024 at 12:36 pm

contentA

Background of the issue:
I am trying to test the automated translation of our themes strings on the site hidden link.

Symptoms:
Cannot connect to automated translation service.

Questions:
Why can't I connect to the automated translation service?
How can I test the automated translation of our themes strings?
July 30, 2024 at 1:18 pm
July 30, 2024 at 1:19 pm #16020755

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there, please come back to us with the result of the method mentioned for the Nginx server. Thanks.
July 30, 2024 at 1:56 pm #16020915

contentA

We have checked and the suggested MIME type checking header (add_header X-Content-Type-Options nosniff;) exists on our nginx, but still can't connect to automatic translation.
July 30, 2024 at 1:59 pm #16020918

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you for checking that. Am I allowed to copy the website to our server to see if it works there?

I will install the CLoudways Migration plugin to copy the website ot our server and test the same thing there.

Thanks.
July 30, 2024 at 2:47 pm #16021161

contentA

We have also noticed the following errors in WPML error logs

Screenshot 2024-07-30 at 18.46.36.png
July 30, 2024 at 2:50 pm #16021179

contentA

I am sorry to inform that copying our website is not allowed
July 31, 2024 at 12:03 pm #16024823

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

ok so please check if you can see the same error on another server by copying the website.

Also regarding the error you gave the screenshot. Can you change all the emails on the website that contain + character in the email?

CHange them to - for example and see if it fixes the issue.

Thanks.

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