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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 month, 3 weeks ago.

Assisted by: Kor.

Author Posts
September 25, 2024 at 3:37 pm #16221576

kateH-7

Background of the issue:
Copy content from English main language page to a translated page. I have an ACF repeater field that gets copied over, but the fields come over as blank

Symptoms:
Blank repeater fields

Questions:
How to get fields copied over correctly?

September 25, 2024 at 5:20 pm #16222062

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for reaching us.

Could you please go through the instructions here https://wpml.org/tutorials/2022/06/how-to-translate-acf-repeater-fields/ and see if it helps?

If the issue continues, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

September 25, 2024 at 7:07 pm #16222293

kateH-7

Hi Kor,

Our Repeater fields are set up in the following manner:
Main Repeater field = translation preference of Copy Once
Child Fields in Repeater = translation preference of Copy Once

When a new translated page is made and we select Copy content from English, the fields carry over and the data is viewed correctly on the front end but the fields themselves in the page editor are blank.

I have tried several variations of setting the translation preference of the repeater fields, but nothing has affected the issue. I would like to emphasize that this issue is exclusively affecting the repeater fields

September 26, 2024 at 11:42 am #16224790

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Are you able to provide temporary access to the site as mentioned above? I need to check your Website backend to understand what's going on.

The topic ‘[Closed] Copying Content to Translated Page Results in Blank ACF Repeater Fields’ is closed to new replies.