This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where the translated version of their website does not match the original design, particularly the header and footer sections. Additionally, the flags and text at the bottom of the page appear incorrectly.
Solution: We found that the header template was not published. We recommend the following steps: 1. Go to the WordPress admin area. 2. Navigate to
Elementor > Templates
. 3. Ensure that the header template is published for the translated language. 4. Clear any caches by appending
?cache=false
to the URL of the translated page. 5. Check the translated page to confirm that the issue is resolved.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
We finally found the time to start having our website translated and checked. However, the design that we see doesn't resemble the German original. Both header and footer totally don't look like they're supposed to look. Could this be a bug? And if so, how can we fix it?
Here is a sample of an original site that we had translated using WPML. The flags at the bottom of the page look strange - or rather the words underneath the flags. This should be corrected, too, but how?
However, the main thing is the broken header and footer.
See here the correct version:
hidden link
And here is the translated page with the broken header and footer:
If the above doesn't help, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link
Oh, that's very cool! It looks much better already. So happy! 🙂
Uhm, just the footer is still weird, so it's probably the same issue, right? Can you do the same for the footer?
And the question would be: Is it right that we would have to publish these other two pages as well that seem to have been created automatically by the WPML plug-in, I suppose. One being the 404 error page - and the other one says "Blog Archive" - whatever that may be.
I'm just very reluctant with technical stuff (I'm better at writing) - and I don't want to break anything.
And just one other question, since I have only just started using your translation tool: When I edit the automatic translations and then publish them and later on do some editing directly through Elementor, will the updated version automatically be the one that is saved?
Looking forward to hearing from you - and thank you so much for your help so far. Very, very much appreciated.
Thanks for your help. I managed to do it myself - and nothing broke. It's fixed now. Great! Looking forward to copy-editing our page with the help of your wonderful tool.
Thanks so much.
Kind Regards
Joy
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