Duplicated products lost variants names/selections

This thread is resolved. Here is a description of the problem and solution.

Problem:

Solution:

1- Go to WPML-> Support-> Troubleshooting
2- Run the troubleshooting functions one by one (Kindly check this https://prnt.sc/_4780axdoPFX)
3- Go to WooCommerce Multilingual-> Attribute tab
4- Select the size attribute, and click on the Synchronize button
5- If these steps didn't fix the issue, please go to WooCommerce Multilingual-> status tab
6- Go to Troubleshooting
7- Select all options except the last one, and click on the Start button
8- Clear your site's cache

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Tagged: Exception

This topic contains 2 replies, has 2 voices.

Last updated by maciejU 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author	Posts
April 8, 2023 at 10:09 pm #13432209
maciejU	Tell us what you are trying to do? Nothing Is there any documentation that you are following? https://wpml.org/forums/topic/variations-not-showing-in-second-language/ Is there a similar example that we can see? https://wpml.org/forums/topic/variations-not-showing-in-second-language/ What is the link to your site? wesuit.co As I can see, not sure when and how this happened but all products in the languages other than default lost the variants name (color, size, model). They exists but are not visible.
April 9, 2023 at 12:03 pm #13434005
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please share a URL for a product where we can check the issue. 2) Could you please try the following steps? 1- Go to WPML-> Support-> Troubleshooting 2- Run the troubleshooting functions one by one (Kindly check this hidden link) 3- Go to WooCommerce Multilingual-> Attribute tab 4- Select the size attribute, and click on the Synchronize button 5- If these steps didn't fix the issue, please go to WooCommerce Multilingual-> status tab 6- Go to Troubleshooting 7- Select all options except the last one, and click on the Start button 8- Clear your site's cache Please let me know if these steps fix the issue for you. 3) If the above steps didn't help, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) – preferably to a test site where the problem has been replicated if possible – in order to be of better help and check if some configurations might need to be changed. Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama