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Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 9 months ago.

Assisted by: Bobby.

Author Posts
October 8, 2024 at 7:17 pm #16267194

jeffjobin

Background of the issue:
I am trying to translate the input field on my site ekloraliments.com using the WPML plugin in conjunction with the Noptin plugin.

Symptoms:
I can't translate the input field with the plugin Noptin. I have tried everything but still can't find a solution.

Questions:
How can I translate the input field using WPML and Noptin?
Is there a specific setting in WPML or Noptin that I might be missing?

October 8, 2024 at 7:57 pm #16267310

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

What is the input field you are attempting to translate and does it come from the Noptin plugin?

Please go to WPML->String Translation->Search for the field, are you able to locate it?

Also, review this documentation and try the additional steps recommended:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Let me know your results, please.

October 8, 2024 at 8:18 pm #16267334

jeffjobin

I allready try... a lot of solution... it's in the plugin noptin.

noptin.png
infolettre.png
October 9, 2024 at 11:49 pm #16272597

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

As this plugin is not officially compatible with WPML there is a high chance the string is not localized.

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] ekloraliments.com’ is closed to new replies.