Headers of products pages in Arabic is different

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This topic is split from https://wpml.org/forums/topic/there-was-a-fatal-error-on-this-site/

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: Bug

This topic contains 7 replies, has 0 voices.

Last updated by Bigul 14 hours, 11 minutes ago.

Assisted by: Bigul.

Author	Posts
June 22, 2025 at 8:42 am #17156683
faridR	Hello The issues showed again . Also please the headers of products pages in Arabic and all entries Arabic pages should be same as the English button For both mobile and desktop view Also please add translation button on both mobile view and desktop view
June 22, 2025 at 11:45 am #17157003
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you resolve the issue. Are you using any specific layouts or templates for the product categories? Also, could you please share the exact steps to reproduce the following? This will help us understand the problem more clearly and assist you better. Also please add translation button on both mobile view and desktop view -- Thanks! Bigul
June 22, 2025 at 5:09 pm #17157535
faridR	Hello there There is a set header, and the products are setwith any specified header Check the screenshot Best wishes
June 23, 2025 at 8:00 pm #17162398
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. The WoodMart Header Builder is not a custom post type, which means it cannot be translated in the same way as a regular post or page. Due to this, there are certain limitations when it comes to translating it using standard WPML methods. This issue is related to the following ticket. Please review the ticket summary and try the suggested workaround after taking a full site backup. https://wpml.org/forums/topic/header-builder-woodmart-not-working-properly-for-translated-site/ Then, clear all types of caches, check if the issue persists. -- Thanks! Bigul
June 26, 2025 at 11:41 am #17173202
faridR	Hello We checking soon back to you Thanks!
June 26, 2025 at 4:19 pm #17174704
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Take your time. We will wait for your feedback. -- Thanks! Bigul
June 26, 2025 at 4:54 pm #17174812
faridR	Hi there I have checked, and there is a header that the translator is working fine, and my question is why the AR version of single products is showing the wrong header Also on there is no this type header Thanks!
June 28, 2025 at 9:11 am #17179084
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. You are using the Header Builder feature of the WoodMart theme. So, please follow the steps suggested in a similar ticket; this will help synchronize the header settings with the secondary language. Additionally, make sure to: - Upgrade to the latest version of the WoodMart theme after a full site backup - Update the pages in both the original and secondary languages after modifying the Custom Field Settings. This is necessary because custom field values are stored separately for each post, and syncing them ensures the header appears correctly across languages. You may also consider using a Template or Layout for each post type and page to streamline the design. Please refer to the attached images and the following links for more details. https://wpml.org/forums/topic/header-builder-woodmart-not-working-properly-for-translated-site/ hidden link https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ -- Thanks! Bigul