Thank you for contacting WPML Support, I will gladly help you.
Can you please share WPML support debug information from your site?
* To provide the debug information:
- Login to your site and go to WPML -> Support, click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire text box content and copy it.
- Go back to this support ticket, find the debug information box, and paste it.
* Please do not share the debug info in your reply, only in the specific box.
Could you please tell me what steps are you following to show the "No products were found...." when I search for "essence: on the show page in English, I do get results.