Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
August 28, 2023 at 4:44 pm #14302547

nikiforosB

Hi, I have translated the page, the listing, the posts, the taxonomies and almost everything. I have also selected the translated listing in the listing grid but it returns no posts. The Jet smart filter does recognize that there is a post translated but is not shown.

August 29, 2023 at 6:27 am #14304059

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please let me know how to reproduce the issue.

Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

August 29, 2023 at 9:13 am #14305643

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I checked the issue and found that the query in the Elementor posts widget sorts by meta value. When changing that to the post's title or date, the listings work correctly. (Kindly check this hidden link)

Would you please check if the trips and destinations pages work correctly?

Thanks,

August 29, 2023 at 12:48 pm #14307303

nikiforosB

Ok, thanks, I realized that this field was set as not translatable so the data was not transferred in the Greek translation. Thank you for your help, have a great day.