Key activation on new Prod [cbhcc-cchcc]

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Supporter timezone: Europe/Bucharest (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Mihai Apetrei.

Author	Posts
July 24, 2023 at 4:35 pm #14091531
nathalieC-7	Hi there, I am trying to register WPML plugin for the new website, but to no avail. I got the following error: Connection error: Unable to get data from service. Detailed error: cURL error 7: Also, the WPML is registered for the DEV website [hidden link; and is working fine with no issues. Please let me know if you need more information to help soving this issue. Thank you, amal
July 26, 2023 at 2:23 pm #14104755
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi Amal. 1. Can you please let me know where you see that notification (if you have a screenshot, that would help) and when you see it (is it right after you enter the WPML key and click the register button)? 2. Also, can you send me a screenshot of the full message? 3. I can also see that in the debug information you sent me, there are 2 separate URLs when it should be only one and the same in both fields. This should be changed and you should have the same URL: hidden link This might be the issue here. Kind regards, Mihai Apetrei

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