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[Waiting for user feedback] My advanced translator editor is getting stuck

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This topic is split from https://wpml.org/forums/topic/i-need-to-hide-product-attributes-and-their-values-from-wpml-advanced-translation-editor-when-creati/

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Supporter timezone: Africa/Cairo (GMT+02:00)

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Last updated by Osama Mersal 3 days, 21 hours ago.

Assisted by: Osama Mersal.

Author Posts
February 15, 2025 at 1:24 pm #16708986

algonquinC

Hi,

My advanced translator editor is getting stuck, and I can't click the save button if I don't add the translations in order. It also gets stuck if I make changes to HTML attributes containing a paragraph.
February 15, 2025 at 1:26 pm #16708991

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please share an example of the problematic pages/products so I can check them to reproduce the issue.

Also, I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama