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Last updated by Bobby 6 days, 9 hours ago.

Assisted by: Bobby.

Author Posts
December 27, 2024 at 8:18 pm #16549246

milanS-21

Background of the issue:
I am trying to have my product pages display correctly in English on my website. The standard language of my website is Dutch, and I've added English translations via WPML. I'm using Elementor and Divi (theme builder) and have created the product pages with Divi's theme builder. I've translated the content of the page with WPML's string translation option. The issue can be seen at: hidden link

Symptoms:
When I click on the English version of the product pages on my website, I'm getting a white page instead of the expected product page with product description.

Questions:
How can I solve the issue of the white screen appearing on the English version of my product pages?

December 27, 2024 at 10:27 pm #16549566

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Please visit this page and review the 'known issues' our team has published for Divi and WPML compatibility.

Afterwards review these 2 documentations on how to translate the Divi Builder templates with WPML

hidden link

hidden link

The English version looks OK until I get to the product page which points to a possible misconfiguration as there are no console errors (typically a blank page is associated with an err500 which I don't see present in your case)

Let me know your results, please.