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This topic contains 4 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 2 months ago.

Assisted by: Long Nguyen.

Author Posts
October 9, 2023 at 8:14 pm #14542621

emelieC

Hello,

When I translate my texts they do not have the same formatting or at least break spaces (new rows) as the original language. What am I doing wrong?

Here is a video for you to see exactly what I mean:

hidden link

October 9, 2023 at 10:49 pm #14543007

emelieC

I feel very confused right now.

Here is a video of my update:

hidden link

How can I manage this in the best way so I don't have to correct everything afterwards?

October 11, 2023 at 3:18 am #14554505

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Emelie,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

I use the Inspect tool of the browser and see the space under the paragraph is a "div" tag and a single space character " ", screenshot hidden link

The single space character is not sent to the Advanced Translation Editor so it won't display on the translation page and causes the issue. This is a known issue and has been escalated to our development team to fix it.

You can use the breakline tag on the original page or manually edit the translation page and add the line break.

<br />

Look forward to your reply.
Thanks

October 20, 2023 at 11:17 am #14622781

emelieC

I have seen very many posts regarding these kind of issues. Is there somewhere we can follow the progress of this bug? When is it estimated to be fixed? As that would save us plenty of time.

Thanks!

October 23, 2023 at 1:53 am #14632667

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Sorry, I cannot give you the estimated time to arrive. But this issue has been escalated to our development team and I will update you here when I have any information.

Thanks.