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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the 'Tags' taxonomy is showing translations for multiple languages instead of just the selected language.
Solution:
We recommend the following steps to resolve the issue:
1. Navigate to WPML > Support > Troubleshooting.
2. Click on the buttons as shown in this screenshot, making sure to wait until each process is completed before moving on to the next: https://prnt.sc/OuZOFQq_nCf7
3. After the processes are completed, clear your site's caches and check the 'Tags' taxonomy again.

If the 'Tags' term count is not corrected after these steps, or if this solution does not seem relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 1 month ago.

Assisted by: Prosenjit Barman.

Author Posts
December 18, 2023 at 11:28 am #15083591

garenM

Hey,

on the taxonomy 'Tags' the translations are messed up. As you will see on the attachment on the english language I have only 10 tags but its showing tags for othem languages as well. Please advise

Screenshot 2023-12-18 132608.png
December 19, 2023 at 12:26 pm #15092233

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

I understand the issue you're having. Could you please try the following and check if that helps to fix the issue?

- Please go to "WPML > Support > Troubleshooting".
- Click on the buttons marked in this screenshot: hidden link [Before clicking another, wait till the previous process gets completed.]
- Once the process is fully completed, clear the caches and check the Tag again.

Hopefully, the Tag term count will be fixed after that. But, if you need further assistance, feel free to let me know. I will be happy to help.

Best regards,
Prosenjit

December 19, 2023 at 1:11 pm #15092901

garenM

thanks, it worked