Background of the issue:
I am trying to resolve an issue with prices in WooCommerce on my site hidden link. The prices in the English version are opposite to those in the Arabic version, which is the second language.
Symptoms:
Prices in WooCommerce English are opposite to Arabic, the second language.
Questions:
Why are the prices in WooCommerce English opposite to Arabic on my site?
How can I fix the price discrepancy between English and Arabic versions in WooCommerce?
check link in arabic and english prices not same how to fix hidden link
Welcome to WPML support. I will answer this ticket before the ticket is assigned to one of my colleagues.
Please make sure that you set the multi-currency correctly for the Saudi Rial and USD by going to WooCommerce > WooCommerce Multilingual > Multi-currency tab.
You need to select either a static exchange rate or use a third party service. I suggest that you read the documentation below for more information:
understand me i dont want to be translated.... i mean the curency must be kept in ryal suadi... if i choose in english or arabic option 25... both must be same price not in araboic price of option 25 is the price on option 500 in english
I assume this is because of some conversion being misconfigured.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
